Return Policy
100% guaranteed is Bri Nicole’s Boutique top priority. However, should you not be 100% satisfied with your order, you have seven (7) days from delivery date to return your item(s) to be granted a store credit.
We do NOT issue refunds or exchanges. All returns will be processed as store credits, and the funds will be available for you to use at your leisure. All jewelry, sale items, made to order products, anything discounted 25% or more and digital products cannot be returned; these items are FINAL sale. We also do not accept products that are intimate, such as swimwear, shapers and body suits.
Please note that if you purchase an item at a discounted rate and return the item, the discount cannot be transferred to your next purchase.
All sale codes are ONLY VALID during the time of the sale. (This includes the VIP discount offered in first purchases.) If a customer attempts to return items that are final sale without approval, we will NOT honor the return, issue a credit or refund, nor will the item be returned to the customer.
NO EXCEPTIONS. Unfortunately, we cannot accept returns or exchanges on gift cards. Click the link below to begin your return order.
After your return is approved, you will receive an email with instructions on how to return your item. Customers are financially responsible for their return shipping fee(s).
NOTE: There is typically a delay in our mail delivery because of how it is forwarded, so please allow 7-21 business days for us to receive and return. Please do not send emails asking if we have received or processed your return if it is still within that timeframe.
As promised, when we receive your return, we will contact you with confirmation of your store credit via email.
Still have questions? Reach out to our customer service team at confident@brinicolesboutique.com